Shipping Policy

Flat rate shipping to Greece, free.

Flat rate shipping to Europe, 15 euros.

Flat rate shipping to USA, 25 euros (for orders up to 800$ per parcel you will not be charged custom costs).

In case of a different destination, please contact us to get quotes.

Orders placed on Friday (after 1pm), Saturday and Sunday will be processed on Monday or the next working day.

Working days exclude Saturdays, Sundays and major public holidays.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

KERAS shall not be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond our control.

When the order has shipped, you will receive an e-mail specifying the tracking number and a direct link to monitor the status of your order.

Orders are delivered between 9 am and 5 pm.

Please make sure that someone will be available to receive and sign for your delivery.

In case no one is available for the delivery, the courier will leave a message with a contact number you must call to arrange for your redelivery.